Root Cause Analysis
By identifying issues in the Reports does not make the business any better for a Retailer. While discovering a problem is half the battle won, however the other half still needs to be fought. A problem identification still needs to go through a natural process flow, for it to make any tangible difference to the business.
When an issue is discovered, Retailers use the smart cubes of BIRetail to follow a guided path of “discovery” to narrow down on the Root Cause. Even when the root cause of the problem is identified, based on a multitude of other factors, the action to repair the problem could be different.
BIRetail has in-built capabilities for Retailers to standardize their “inferencing” across such multitude of permutations. Once such rules are configured in BIRetail, the Root Cause Analysis process in BIRetail automatically displays on-screen, the prescribed ‘call to action’ through the decision tree models.
The net takeaway for the Retailer is the prescribed actions to be carried out to resolve the currently analyzed issue.